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Coverage

Navigating insurance coverage for therapy can be a daunting task, but you don't have to go through it alone. Our team is here to help you understand your insurance benefits and make the process as smooth as possible. From verifying coverage to handling paperwork, we'll guide you every step of the way, ensuring you get the support you need without added stress.

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Please call our office: (203) 232.5971 or email us at intake@kiefercounseling.com  

No Surprise Act Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act (PHSA), health care providers and health care facilities are required to inform individuals who are not enrolled in an insurance plan or coverage or a Federal health care program, or not seeking to file a claim with their insurance plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” (GFE) of expected charges.    

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Note: The PHSA and GFE does not apply currently to any clients who are using insurance benefits, including Out of Network Benefits (i.e. seeking reimbursement from your insurance company).  This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
 

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
 

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  •  Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

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Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Insurance

Insurance

We strive to make therapy accessible to everyone, which is why we accept a variety of insurance plans. Whether you're covered by the major insurance providers listed below or have questions about specific coverage, our team is here to assist you. Please reach out with any questions or concerns you may have about insurance coverage. We're committed to helping you access the support you need for your mental health journey.

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Please call our office to discuss out of pocket rates.

Insurances We Currently Accept

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Have Insurance Questions?

We’re here to help you navigate your coverage. Fill out the form below, and our team will reach out to discuss your benefits, verify coverage, and answer any questions about using insurance for your care.

Thank you, we'll be in touch soon!

Contact & Support

Email

intake@kiefercounseling.com

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Office Contacts

Intake: (203) 232-5971

Billing: (860) 960-3585

Med Management: (860) 960-6428

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For immediate help call or text 988.

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If you are having an emergency call 911.​

Locations

14 Maple Street

Terryville, CT, 06786

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17 Canal Street,

Terryville, CT, 06786

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41 East Main Street

Second Floor

Torrington, CT 06790

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Hours of Operation

Monday 9 AM - 7 PM

Tuesday 9 AM - 7 PM

Wednesday 9 AM - 7 PM

Thursday 9 AM - 7 PM

Friday 9 AM - 7 PM

Saturday UPON REQUEST

Sunday UPON REQUEST

We do our best to accommodate our patients. Please talk with your provider if you need assistance outside of our hours of operation.  

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© 2025 Kiefer Counseling

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